CANCELLATION POLICY

Any changes or cancellations to your reservation must be requested at (5255) 5279-6363 or via e-mail: reservaciones@suitesobelisk.com with at least 24 hours before the date of arrival at the hotel, providing your confirmation code number.

In the absence of change or cancellation at the time and in the manner mentioned above, Suites Obelisk will charge the price of one night plus tax for each room to the credit card used to guarantee the reservation.

Suites Obelisk will obtain a pre-authorization of the credit card provided with the issuing Bank 24 hours prior to arrival of guest.

Should the credit card authorization be denied by the issuing bank, the reservation will be deemed NOT guaranteed and Suites Obelisk will not hold said reservation and will proceed to charge one night. The same holds true for reservations of more than one night, only one night will be charged. The rest of the stay will be automatically canceled.